89bb Terms & Conditions

These Terms and Conditions ("Terms") apply to the use of the 89bb platform and all its services. When you access the 89bb website, open an account, or participate in any game or betting activity, you automatically agree to these Terms.

Our platform offers cricket betting, slot games, live casino, fishing games, and other entertainment services. 89bb is committed to maintaining a safe, transparent, and responsible environment at all times.

1 General Provisions

These Terms form the basis of the agreement between 89bb ("we", "our", "platform") and the user ("you", "member"). This document is written in Bengali; in the event of any interpretive discrepancy between the Bengali and any other language version, the Bengali version shall be considered final.

1.1 Definitions

In these Terms, "platform" refers to the 89bb website, mobile version, and all related services. "Account" refers to the personal profile of a registered member. "Bet" refers to placing money on any sports market or casino game.

1.2 Applicability

These Terms apply to every service on the platform. Additional terms may apply to specific promotional offers or game-specific rules, but they always supplement these main Terms — not replace them.

1.3 Language & Communication

89bb provides customer support in both Bengali and English. All formal communications can be sent to [email protected].

2 Account Registration & Eligibility

To open an account and use services at 89bb, the following eligibility criteria must be met:

2.1 Age Requirement

2.2 One Account Policy

Each person may open only one account. If a single person operates multiple accounts, all accounts may be closed and the funds held in them may be forfeited.

2.3 Accuracy of Information

All information provided at the time of registration must be true, accurate, and up to date. 89bb reserves the right to close an account immediately if false or misleading information is provided.

2.4 Identity Verification

89bb reserves the right to carry out identity verification ("KYC") before approving any transaction. A national ID card, passport, or other government-approved document may be required for verification.

3 Account Security

It is your responsibility to maintain the security of your 89bb account.

3.1 Login Credential Protection

Your username and password must be kept completely confidential. You should not share this information with anyone. You are responsible for all activities carried out using your login credentials.

3.2 Suspicious Activity

If you notice any unauthorized access or suspicious activity on your account, notify us immediately at [email protected]. 89bb may temporarily suspend the account while the matter is investigated.

3.3 Account Transfer Prohibited

Selling, renting, transferring, or allowing anyone else to use an account is strictly prohibited.

4 Deposits & Withdrawals

4.1 Approved Payment Methods

89bb currently supports the following payment methods:

• bKash
• Nagad
• Rocket
• Bank transfer (major commercial banks including Dutch-Bangla, BRAC, and Islami Bank)

4.2 Minimum Deposit Amount

4.3 Minimum Withdrawal Amount

4.4 Withdrawal Processing Time

Successfully verified withdrawal requests are generally processed within 5 to 30 minutes. This may take slightly longer during complex verification processes or system maintenance.

4.5 Transactions in Your Own Name

Deposits and withdrawals must be made only from payment accounts registered in your own name. Receiving or sending payments through third-party accounts is not permitted.

4.6 Currency

All transactions are carried out in Bangladeshi Taka (BDT / ৳).

5 Bonuses & Promotional Offers

5.1 Welcome Bonus

New members will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳8,000. For example:

• Deposit ৳1,000 → ৳1,000 bonus → total ৳2,000
• Deposit ৳18,000 or more → maximum ৳8,000 bonus → total ৳26,000

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 20 times the bonus amount. Wagering is calculated on the bonus amount only, not on the total (deposit + bonus).

5.3 General Bonus Terms

• The bonus may be claimed only once.
• The bonus amount is not directly withdrawable; withdrawal is possible only after completing the wagering requirement.
• Taking advantage of bonuses through multiple accounts is prohibited.
• If any fraudulent activity is suspected, 89bb reserves the right to cancel the bonus.
• Specific terms for various promotional offers can be found on the relevant offer page.

5.4 Bonus Abuse

6 Gaming Rules

6.1 Betting Rules

Each market and event in sports betting has its own specific rules. If an event is cancelled or postponed, bets on that event will be settled in accordance with the rules of the relevant market.

6.2 Finality of Results

Game or bet results announced by 89bb are final. In the event of a system error, 89bb reserves the right to make corrections and will notify the member if necessary.

6.3 Technical Issues

If an internet connection is lost or a technical error occurs during gameplay, 89bb will settle bets based on the saved logs. Contact [email protected] for assistance with such matters.

6.4 Fair Play Policy

89bb is committed to maintaining a fair play environment. Certified Random Number Generator (RNG) technology is used in game operations. Using any software, bots, or automated tools to play is prohibited.

6.5 Winnings Arising from System Errors

Any winnings obtained due to a system bug, error, or misconfiguration will be considered void. Knowingly exploiting such errors is equivalent to fraud.

7 VIP & Loyalty Program

89bb has five VIP tiers. A weekly cashback benefit applies at each tier:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.3% weekly cashback
• Gold: up to 0.5% weekly cashback
• Platinum: up to 0.6% weekly cashback
• Diamond: up to 0.8% weekly cashback

7.1 Tier Changes

Your VIP tier may change depending on your gaming activity. Regular and active players have the opportunity to advance to higher tiers.

7.2 Cashback Payment

Cashback is generally credited to your account on a weekly basis. If no additional wagering requirement applies to the cashback, it will be directly withdrawable. However, specific terms may apply to certain VIP offers.

7.3 Right to Modify the Program

89bb reserves the right to change the VIP program structure, tier benefits, or cashback rates at any time. Members will be notified in advance of such changes.

8 Responsible Gaming

89bb believes in responsible gaming and is committed to ensuring a healthy and enjoyable gaming environment for members.

8.1 Age Limit

Only individuals aged 21 or above may use this platform. We take active measures to prevent access by minors.

8.2 Self-Control Tools

Members may contact our support team to request limits on their gaming. Deposit limits, betting limits, or temporary self-exclusion arrangements are available.

8.3 Problem Gambling

8.4 Play for Entertainment

Gaming is a form of entertainment — not a source of income. Do not bet beyond your means and avoid placing further bets in an attempt to recover losses.

9 Prohibited Activities

Any of the following activities is strictly prohibited. If any of these is proven, the account will be closed immediately and the relevant funds will be forfeited:

• Operating multiple accounts or using an account on behalf of someone else.
• Money laundering or transactions involving illegal funds.
• Using software bots, automated tools, or artificial intelligence to play games.
• Exploiting system vulnerabilities or bugs for personal advantage.
• Cheating or harassing another member.
• Systematic abuse of the bonus system.
• Avoiding identity verification by providing false information.
• Using a third-party payment method.

10 Limitation of Liability

10.1 Service Availability

89bb reserves the right to temporarily suspend the service for maintenance, technical issues, or other reasons. 89bb will not be liable for any loss incurred during such periods.

10.2 Third-Party Software

Our platform includes products from third-party game providers (Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, etc.). 89bb is not directly liable for technical faults in these games, but will assist in resolving issues.

10.3 Internet Connection

89bb is not liable for disruptions to gameplay caused by internet disconnection or quality issues.

10.4 Maximum Liability

Within the limits of applicable law, 89bb's maximum liability shall never exceed the balance available in the relevant member's account.

11 Privacy & Data Protection

89bb gives the highest priority to the protection of your personal information. Our platform uses SSL encryption and other modern security technologies.

11.1 Data Collection

Personal information necessary for registration and service delivery is collected. Details on how data is used can be found in our Privacy Policy.

11.2 Data Sharing

Your personal information is not sold to third parties. However, information may be provided to relevant authorities when required by legal obligation or for fraud investigation.

11.3 Cookies

Our website uses cookies to improve functionality. By using the platform, you are consenting to our cookie policy.

12 Changes to Terms & Termination

12.1 Changes to Terms

89bb reserves the right to change these terms at any time. Members will be notified in advance of significant changes via email or through the platform. Continued use of the platform after updated terms are published will be considered acceptance of the new terms.

12.2 Account Closure

Any member may close their account at any time by writing to [email protected]. It is the member's responsibility to withdraw all valid balances before closing the account.

12.3 Account Closure by 89bb

In the event of a breach of terms or if a security risk is identified, 89bb reserves the right to suspend or close an account without prior notice.

12.4 Contact

If you have any questions or complaints regarding these terms, please contact us:

12.5 Applicable Law

These terms are effective under Bangladesh Standard Time (BST, UTC+6) and are governed by applicable international laws and regulations.