89bb's Commitment to Responsible Gaming
Gaming is for fun — not a burden. At 89bb, we are always here to help you stay in control.
Why We Believe in Responsible Gaming
Online gaming is a form of entertainment — it should be enjoyable, never a source of stress or financial hardship. 89bb believes every player has the right to play in a safe environment, and ensuring that environment is our responsibility.
On this page you will learn how to stay aware of your gaming habits, which warning signs to watch for, and which tools at 89bb can help you stay within healthy limits.
Remember — gaming is entertainment, not an investment. Every bet carries the risk of loss. Only spend money that, if lost, will not affect your day-to-day life.
Important Warning
89bb is strictly for people aged 21 and above. Creating an account or playing games by minors is strictly prohibited. Keep your account credentials out of reach of minors. Online gambling can be addictive — if you have a problem, seek help immediately.
Quick Support
If you have any concerns about gaming, our support team is available 24/7. Contact us via live chat or email:
Live Chat — Instant Response
Our Protection Tools
Age Verification
89bb follows a strict age verification process. Age must be confirmed at registration, and additional verification may be requested for any account that raises concern. No one under the age of 21 may use the platform.
Deposit Limits
You can set the maximum amount you deposit on a daily, weekly, or monthly basis yourself. Once a limit is set it takes effect immediately, and a 7-day waiting period applies if you wish to increase it.
Time-Out Feature
If you feel you need a break for a while, you can temporarily suspend your account for anywhere between 24 hours and 30 days. During this period, login, betting, and deposits will not be possible.
Self-Exclusion
For longer-term decisions, you can choose Self-Exclusion. Options range from 3 months to a permanent ban. Once self-exclusion is applied, there is no way to reactivate the account before the specified period ends.
Gaming History Review
Your account holds a full history of all bets, wins, losses, deposits, and withdrawals. Review this history regularly and understand your spending patterns — it helps you make informed decisions.
24/7 Support
Our customer support team is available around the clock in both Bengali and English. Contact us via live chat or email for any gaming-related concerns or requests to change your limits.
Recognising the Signs of a Problem
If any of the following applies to you, do not delay — seek help. Acknowledging the problem is the first step toward a solution.
- You are placing more bets to try to recover lost money and cannot break the cycle.
- Gaming is making it hard for you to cover food, rent, or other essential expenses.
- You are lying to or hiding your gaming from family or friends.
- When you are not playing, you feel restless, irritable, or depressed.
- You are spending long hours gaming while neglecting work, studies, or family responsibilities.
- You are spending money on gaming that you have borrowed or taken from others.
- You have tried to stop playing repeatedly but have been unable to.
Ask Yourself
While enjoying gaming at 89bb, ask yourself these questions. Honest answers will help you maintain healthy habits.
Am I playing for entertainment, or in the hope of earning money?
Am I playing within my budget?
Am I able to stop playing when my set time is up?
Is gaming affecting my relationships or career?
Can I stay emotionally balanced when I lose?
6 Tips to Stay Safe
Set a Budget
Decide the maximum amount you will spend before you start playing. Stop when you reach that limit — never go beyond your budget.
Set a Time Limit
Keep a limit on how long you play each day. Set an alarm and make sure you stop when the time is up.
Never Bet on Emotion
Do not play when you are angry, sad, or frustrated. Only sit down to play when your mind is in a steady state.
Accept Your Losses
Placing bigger bets to recover lost money is a dangerous habit. Every game is independent — the previous result does not influence the next one.
Take Regular Breaks
Do not play for long stretches at a time. Take a few minutes' break every hour, get up, drink some water, and do something else.
Let Someone Close to You Know
Letting a family member or trusted friend know about your gaming habits means they can warn you when needed and offer support.
All Support Options Are Open
If you have any concerns about gaming, you do not have to face them alone. The 89bb support team is always by your side. Reach us through any of the channels below.
Live Chat
Speak with us instantly via live chat from any page on the site. Our team responds in Bengali and English seven days a week, twenty-four hours a day.
Email Support
For detailed requests or confidential matters, send us an email. Our address:
Account Settings
You can manage deposit limits, time-out, or self-exclusion directly from your account. Log in and go to the Protection Settings section.
Parental Controls
If there are children or minors in your home, use parental control software on your device to prevent them from accessing gaming sites. Always keep your 89bb account password secure and private.
Play with Fun, Play Responsibly
We are always ready to ensure a safe gaming experience at 89bb. If you have any questions, check our FAQ or contact support directly.