Our Commitment to Protecting Your Data

1 Introduction & Scope

This Privacy Policy ("Policy") is established by the 89bb online gaming platform ("we", "us", or "Platform") and applies to the website https://89bb.lat. The purpose of this Policy is to inform our users ("you" or "user") about what types of personal information we collect, how that information is used, and what steps we take to protect your data.

By using 89bb's services, you agree to the terms described in this Policy. This Policy may be updated from time to time — any changes will be published on this page, and you will be notified appropriately of any significant changes.

This service is intended only for individuals aged 21 or older. We do not collect personal information from minors — if we become aware that any minor's information has been collected, it will be deleted immediately.

2 Information We Collect

89bb collects various types of information to provide our services without interruption and to manage your account. A detailed breakdown is provided below:

2.1 Information You Provide Directly

Information you provide yourself when registering an account, logging in, or using our services:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID or passport number (for identity verification)
• Payment-related information — such as bKash, Nagad, or Rocket number, or bank account details

2.2 Automatically Collected Information

When you browse the 89bb website or use our services, certain information is collected automatically:

• IP address and device type
• Browser version and operating system
• Page visit times and session information
• Information collected through cookies and similar tracking technologies
• Gameplay history and transaction records

2.3 Information Received from Third Parties

For identity verification or fraud prevention purposes, we may occasionally verify information from trusted third parties. This information is always stored securely and used only for the specified purpose.

3 Purpose of Using Your Information

89bb uses your personal information only for the following legitimate purposes:

3.1 Service Operations

• Creating, verifying, and managing your account
• Processing deposit and withdrawal transactions
• Confirming gameplay history and results
• Applying bonuses and promotional offers
• Providing customer support

3.2 Security & Compliance

• Detecting and preventing fraud and suspicious activity
• Ensuring user age verification (minimum 21 years)
• Preventing multiple accounts or misuse
• Enforcing our rules and terms of service

3.3 Service Improvement

• Analyzing and improving the user experience
• Resolving technical issues on the platform
• Informing you about new games and services (with your consent)
• Providing responsible gaming support

4 Disclosure & Sharing of Information

89bb never sells your personal information to third parties or shares it commercially. However, limited information may be disclosed in specific circumstances:

4.1 Service Provider Partners

Those who provide technical support for operating our services — such as payment processors (bKash, Nagad, Rocket, and bank transfer services) and game software providers — are given access only to the minimum information necessary for their specific tasks. Our agreements with these partners ensure their data protection obligations.

4.2 Legal Obligations

We may be required to disclose necessary information in response to a court order, legal proceedings, or a lawful request from a competent authority. In such cases, we will disclose only the minimum information requested.

4.3 Business Restructuring

In the event of business changes such as mergers, acquisitions, or asset transfers, user information may be transferred. In such cases, we will notify you in advance and publish a new policy.

5 Cookies & Similar Technologies

Cookies are small text files stored in your browser. 89bb uses cookies to keep the website functioning properly and to improve your experience.

5.1 Types of Cookies We Use

• Essential cookies: Required for login sessions and security verification — without these, the site cannot function properly.
• Functional cookies: Used to remember your preferences — such as language or game settings.
• Analytics cookies: Used to monitor site usage and improve performance.

5.2 Cookie Controls

You can disable cookies at any time by changing your browser settings. Please note that disabling essential cookies may prevent certain key features of the site from working, such as staying logged in or completing transactions.

6 Data Security Measures

89bb follows industry-standard security technologies and practices to protect your personal information. Our security framework is described below:

6.1 Technical Safeguards

• SSL encryption — TLS 1.2 or higher is used for all data transfers
• Database encryption — stored sensitive information is kept in an encrypted state
• Firewalls and intrusion detection systems are active
• Regular security reviews and vulnerability assessments

6.2 Administrative Controls

• Staff access to data is limited strictly on a "need-to-know" basis
• Regular staff training and privacy policy awareness
• Data access logs are monitored and audited

No security measure is one hundred percent guaranteed. If we become aware of any suspicious activity or security breach, we will take steps to notify affected users immediately and work to resolve the issue.

7 Data Retention & Deletion

89bb retains your information only for as long as necessary to provide services and meet legal obligations.

7.1 Retention Periods

• Active account data: for as long as the account remains active
• Transaction records: for the period required by legal obligations
• Closed account data: for a defined period for fraud prevention and legal reasons
• Marketing communication consent data: until consent is withdrawn

7.2 Data Deletion Requests

In certain circumstances, you may request the deletion of your personal information. However, information that is legally required to be retained or is related to an ongoing transaction may not be immediately deletable.

8 Your Rights & Controls

As a user of 89bb, you have the following rights over your own information:

8.1 Right to Access

You may request at any time to know what information we hold about you. We will provide you with a data summary within a reasonable timeframe.

8.2 Right to Correction

If you believe any of your information is incorrect or incomplete, you may request a correction. Some account profile information can be edited directly; for corrections to identity-related information, please contact our support team.

8.3 Right to Object to Processing

You may withdraw your consent at any time regarding marketing communications or profiling. However, it will not be possible to stop processing of information related to service delivery and legal obligations.

8.4 Right to Close Your Account

You may request to close your account at any time. Even after account closure, certain information may be retained as required by law.

9 Protection of Minors

89bb is a service intended only for individuals aged 21 or older. We do not knowingly collect any information from minors.

An age verification process is followed at the time of account registration. If information reaches us indicating that a user is under 21, the relevant account will be suspended immediately and the collected information will be deleted.

If you believe a minor has a 89bb account, please notify our support team immediately.

10 Policy Changes & Updates

This Privacy Policy may be updated periodically in line with changes in technology, law, or our services. Our method of notification depends on the nature of the change:

• Minor changes: will be updated quietly on this page
• Significant changes: a notification will be sent to your registered email or via the platform
• Fundamental changes: your consent will be obtained before you continue using the service

Continuing to use 89bb after an updated Policy is published will be taken as your agreement to the revised Policy. We therefore recommend visiting this page from time to time.

11 Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. Our customer service team is available seven days a week, twenty-four hours a day, in both Bengali and English.

If you wish to submit a request regarding your personal data rights — including requests to access, correct, or delete your information — please use the contact methods below.